BTDBet Privacy Policy — Our Commitment to Protecting Your Information

This Privacy Policy applies to all BTDBet users — whether or not they hold an account. It takes effect as soon as you visit our website.

BTDBet is a responsible gaming platform that places the highest value on user privacy. We believe transparency is the foundation of trust — which is why this Privacy Policy is written in plain, easy-to-understand language so every user can follow it with ease.

BTDBet collects two types of information — what you provide directly, and what is automatically gathered while you use the platform.

BTDBet uses the data it collects for the following purposes:

• Account Management: To create your account, verify logins, recover passwords, and maintain account security.
• Payment Processing: To process deposits and withdrawals and maintain transaction history.
• Customer Support: To resolve your issues and maintain a history of previous interactions.
• Fraud Prevention: To detect and prevent unusual or suspicious account activity.
• Service Improvement: To analyze user experience and continuously improve the platform.
• Legal Obligation: To fulfill reporting requirements in compliance with regulatory authority guidelines.
• Promotions: To keep you informed of relevant offers and promotions, where you have given your consent.

BTDBet never shares your information with third parties for personal profiling or targeted advertising.

BTDBet does not sell your personal data. However, information may be shared in the following limited circumstances:

• Payment Providers: Only the information necessary to process transactions is shared with payment services such as Mobile Pay, Nagad, and Rocket.
• Legal Authorities: Information may be disclosed to authorities in response to court orders, government investigations, or other legal obligations.
• Technical Partners: Technology service providers involved in platform operations may access limited data, but are bound by confidentiality agreements.

How long BTDBet retains your data depends on the type of information and the purpose for which it was collected:

• Data for active accounts is retained for as long as the account remains active.
• Even after account closure, financial transaction records may be retained for up to 5 years due to legal obligations.
• KYC documents are typically retained for up to 3 years after account closure.
• Support tickets and communication history are retained for up to 2 years.

A data minimization policy is in place. Any data that is no longer needed is securely deleted or anonymized.

BTDBet uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.

BTDBet uses three types of cookies:

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring platform security. Disabling them will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your preferences (language, theme) and deliver a personalized experience.
• Analytical Cookies: Used to analyze platform usage patterns and improve our services. This data contains no personally identifiable information.

As a BTDBet user, you have the following rights over your personal information:

BTDBet's services are intended for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that a minor has created an account on our platform, that account will be immediately closed and all associated data will be deleted.

If a parent or guardian believes their child has created a BTDBet account, please contact us at support@btdbet.net.

BTDBet protects your data with multiple layers of security:

• 256-bit SSL Encryption: All data transfers are conducted through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security can be enabled at login.
• Firewall Protection: Our servers are protected by advanced firewalls.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Access Control: Only authorized personnel may access user data, and only to the extent necessary.

BTDBet may update this Privacy Policy from time to time. When changes are made:

• For significant changes, advance notice will be sent to your registered email address.
• The "Last Updated" date at the top of this page will always reflect the most recent change.
• Minor changes (such as language refinements or clarifications) may take effect without prior notice.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

For any privacy-related questions, concerns, or complaints, please contact BTDBet's data protection team:

• Email: support@btdbet.net
• Live Chat: Available 24/7 on the BTDBet platform
• Response Time: Usually within 24–48 hours

Including your registered email address or mobile number in your request will help us assist you faster. BTDBet carefully reviews every privacy-related request and works to resolve it as promptly as possible.